Privacy Policy for Vibrana AI
Effective Date: August 1, 2024
1. Introduction
Welcome to Vibrana AI ("Vibrana," "we," "us," or "our"). Vibrana is a digital wellness application provided by Thriversify LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. By using Vibrana, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Data: Information that can be used to identify you, such as your name, email address, and password when you create an account.
- User-Generated Content: Any content you create within the app, including journal entries, chat messages with the AI coach, planner tasks, and data from your Emotional Wave Rituals (moods, thoughts, sensations). This data is the core of your Vibrana experience.
- Usage Data: We automatically collect information about how you interact with our app, such as your activity log, XP progression, feature usage, and device information. This helps us improve the service.
- Payment Information: If you subscribe to a Pro plan, our third-party payment processor (e.g., Stripe) will collect payment details necessary to process the transaction. We do not store your full credit card information.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To create and manage your account, provide you with customer support, and operate the app's features.
- To Personalize Your Experience: Your User-Generated Content is used by our AI systems (powered by Google's Gemini models) to provide you with personalized insights, analysis, summaries, and coaching. This is a core function of Vibrana.
- To Improve Our Service: We analyze Usage Data to understand user behavior, identify areas for improvement, and develop new features.
- To Communicate With You: To send you important updates, security alerts, and support messages.
- For Security: To protect against fraud, abuse, and security risks.
4. How We Share Your Information
We do not sell your personal data. We may share your information only in the following limited circumstances:
- With Service Providers: We share information with third-party vendors that help us operate our service, such as cloud hosting (Firebase), AI model providers (Google), and payment processors. These vendors are contractually obligated to protect your data and can only use it for the services they provide to us.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers provided by Google Firebase, and we use encryption to protect data in transit. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data and user-generated content for as long as your account is active or as needed to provide you with our services. You can delete your account at any time, which will result in the deletion of your personal information from our active databases, subject to our backup and archival policies.
7. Your Rights and Choices
You have certain rights regarding your personal information, including the right to:
- Access, correct, or update your personal data through your profile settings.
- Delete your account and associated data.
- Object to or restrict certain processing of your data.
To exercise these rights, please contact us at the address below.
8. Children's Privacy
Vibrana is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Thriversify LLC
Attn: Vibrana AI Privacy
228 Park Ave S #374309
New York, NY, 10003